MESSENGER CHATBOT SOLUTIONS

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KPH Chatbot Case Study

KPH are very active on Facebook with 19,000 followers and high levels of engagement.

But this was generating lots of questions from people in response to their posts. So, they needed a system to handle all the enquiries when they were busy or away from the office.

Messenger Chatbot Solution

We built a Welcome Flow to show people the different ranges of Horseboxes, allowing them to get general information and then give them options to find out more and handle the general questions.

We also created auto response messages to specific keywords that we had seen being used in Facebook posts…

Read the full case study HERE

OUR PROCESS

Having a clear outline form the start and knowing where you are every step of the way, is crucial for a productive and successful outcome!

DISCOVERY STAGE

Initial Investigation
High level scope of work
Estimated costs and timeframes

CONFIRMATION STAGE

Detailed scope of work
Detailed costs and timeframes

DESIGN & BUILD STAGE

Build draft demo version
Gain feedback and make refinements
Upload dummy data
Get each screen approved
Upload actual data
Test and make any final refinements
Go Live

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